I see a belt on your website that I really like, but it is not offered in my size. Could you make me a belt to order? We do not offer a custom program at this time. Our manufacturers require us to produce a minimum quantity, this does not allow us to make a single item for a customer to order. However, if you think we should be carrying a particular item or size, please send this feedback thru the Contact Us form. We get a lot of great ideas from our customers that know our product best.
We do make belts that have a name blank as part of the design, but we do not complete the actual personalization of the belts here. You would have to find a retailer or leather shop that offers this service.
These items are identified with an American flag icon as you are shopping the pages of our site. We work closely with several domestic artisans to bring you a variety of styles and products.
Our covers are more ornamental in nature, we do not make any guarantees regarding what will happen if the phone is dropped in one of our cases.
Many of our belts have removable buckles, most of our product descriptions reflect this information. If you have a belt with snaps or screws, most of the time the standard issue buckle can be changed. Please use the Contact Us form if you have questions regarding a certain style.
No, we do not repair items. If the situation warrants, you may be able to find a local leather shop that is able to complete the work. This would be at the customer's expense.
If you receive an error stating that we failed to authorize the card, it means the credit card issuer declined the authorization. The most common reasons include:
When a card fails authorization, double check the card information that was entered. If everything is correct, contact the card issue to verify your billing information. If you continue to receive this message or need any additional assistance, contact us and we will try to resolve the issue.
Please contact our office for Customer Service by using our Contact Us form or by calling us toll free at 800-622-3998 Monday thru Friday, 8am-5pm CST, excluding holidays.
Our website details the process for becoming a dealer. Please use the Contact Us form, or call us at 800-622-3998 with any questions you may have.
Proceed to the Find a Dealer page to see if there is a local retail store that carries our brands. Our full selection of product is also available here, on our website.